Shipping and Returns


We strive to have the products offered on our website at any time for you, but can not assure this bindingly.
Your order will be processed as soon as possible after receipt of your payment and depending on the availability of the products, this is usually dispatched within 24-48 hours. To determine when the order will arrive, please add the delivery time, which is shown in the table below.

The total shipping costs are shown in the table below. In the case of partial deliveries, we charge the shipping costs only once.

Austria, Germany
Estimated delivery time: 2-5 business days
Shipping costs for orders up to EUR 70: EUR 5,50
Shipping costs for orders from EUR 70: Free of charge

Switzerland, Liechtenstein
Estimated delivery time: 5-8 business days
Shipping costs: EUR 25,00

Prices and sales tax

All prices of GoPrimal GmbH are given in Euro including VAT.
Shipping costs are charged separately, depending on the order value and the delivery country (see table above).

Return address

Please use the following mail address for returns only:
MKB Global Mail & Freight GmbH, c / o GoPrimal
Hosnedlgasse 8
A-1220 Vienna, Austria

The cost of returning the goods is borne by the buyer!

They must only be liable for any loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.